According to the Employee Benefits Research Institute and Greenwald Research, the percentage of adults saying that telemedicine has become extremely important to them increased from 7 to 17% in the last four years. Even more impressive, nearly 75% who used telemedicine said they were satisfied or very satisfied. One caveat – 62% of respondents reported that their telemedicine visit was with a provider they knew from an existing relationship or a prior visit.

Throughout the pandemic, telehealth has offered a safe, effective way to deliver highly personalized, quality medical care. With a lower cost than in-person visits and the potential to satisfy the public’s need for speed and convenience, there is little doubt that employer sponsored health plans will continue to embrace telehealth beyond the pandemic.